Terms of Service

These terms are an agreement between you and Aegis Tech, based in Nairobi, Kenya, about your use of Aegis Bulk. By creating an account or installing the app you accept them.

The service

Aegis Bulk compares supplier files with your product catalog, detects changes, applies the ones your rules allow, holds unusual ones for your review, and can send approved changes to your Shopify store. It creates new products as drafts and never deletes products.

Your account

Keep your sign-in details private and tell us if you think someone else has used your account. You must be at least 18 and authorised to manage the Shopify store you connect.

Acceptable use

You agree not to:

• use the service for anything illegal, or to infringe anyone's rights;
• access, or try to access, another merchant's data or any system or account that is not yours;
• attack, probe, overload or test the security of the service without our written permission;
• upload files or links that contain malware or other harmful content, or that you have no right to use;
• break Shopify's terms for apps or stores.

Your responsibilities

• Supplier data: you confirm you have permission to use the supplier files and links you give us, and you are responsible for your relationships and agreements with your suppliers.
• Reviewing changes: you decide your sync rules, approvals and schedules. Review the changes Aegis Bulk holds, and check results in your store. Aegis Bulk applies changes your rules allow without asking, so choose your rules carefully.
• Your store: you are responsible for your Shopify store's configuration, products, prices and legal obligations as a seller.

Rollback

Rollback is a recovery aid. It sets the stock, price and cost values that Aegis Bulk changed in a sync back to what they were before, and sends them to your store. It is not a guarantee that every change can be perfectly reversed: it cannot undo changes made outside Aegis Bulk (by you or another app) after the sync, a later sync can prevent an earlier one from being rolled back, and it depends on Shopify accepting the changes. Products Aegis Bulk created are archived, not deleted.

Plans, payment and limits

The Free plan costs nothing. Paid plans (Growth and Pro) and their limits are described on our website. Paid plans are billed every 30 days through Shopify: you approve each plan on a Shopify page, the charge appears on your Shopify invoice, and you can cancel at any time in Aegis Bulk or in your Shopify admin. To complete before launch: confirm the final prices and write the refund policy

• Upgrading takes effect immediately.
• Downgrading is not possible while you are over the lower plan's supplier or product limits. After a downgrade, features your new plan does not include (for example custom rules, rollback and scheduled sync) stop applying and the safe default rules are used, and history older than the new plan keeps is removed by the next clean-up.
• At a limit, you cannot add suppliers or import products beyond it, and new products wait for your approval until there is room.

Ownership

Aegis Tech owns the Aegis Bulk software, brand and platform, and we grant you a limited, non-exclusive right to use the service while these terms apply. You keep ownership of your supplier, product and store data, and you give us permission to process it only to provide the service.

Ending the agreement and your data

• If you cancel a paid plan, your account moves to the Free plan and its limits.
• If you uninstall the app, we forget your Shopify access token and, when Shopify sends its erasure notice, delete the data connected to your shop (see our Privacy Policy).
• If we end your access for serious or repeated breaches of these terms, or if the law requires, we will tell you and, where we can, let you download your data first.
• To keep a copy of your data, use Settings → Download my data before deleting your account or uninstalling.
• You can delete your account at any time in Settings.

Availability and changes

We work to keep the service running but cannot promise it will always be available or error-free. We may improve, change or remove features, and will give notice of significant changes.

No warranty, limited liability

The service is provided “as is”. To the extent the law allows, Aegis Tech is not liable for indirect or consequential losses, or for losses caused by supplier files, rules, approvals or schedules you set, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot legally be limited. To complete before launch: have a lawyer review this section

Governing law

These terms are governed by the laws of Kenya, and disputes are handled by the courts of Kenya. To complete before launch: confirm with a lawyer, based on how Aegis Tech is legally established

Changes to these terms

If we change these terms in a meaningful way we will update the date above and tell account holders.